How To

Core Workflow Guides

Step-by-step walkthroughs for setup, deliveries, imports, crew workflows, and when to escalate to support.

Setup Deliveries Imports and audit
How To

Get Set Up

Create an account and finish setup

Start with the basics that drive the rest of the season.

  1. Register at /auth/register.
  2. Complete the setup flow at /setup/.
  3. Choose the fishing district and default gear type.
  4. Add at least one permit.
  5. Add the default processor if you want delivery forms prefilled.
  • A permit should exist before you start logging deliveries seriously.

Add or edit permits

Permit management now lives under Settings.

  1. Open /settings/.
  2. Go to the permits section.
  3. Add the permit holder name, permit number, color, and active status.
  4. Save changes.
  • Some plans limit how many permits can be added.
How To

Deliveries And Imports

Log a new delivery entry on web

  1. Open /tickets/create.
  2. Set the entry date, AM or PM tide, district, and set time.
  3. Add one or more deliveries with landing number, weight, permit, time, notes, and processor.
  4. Save the tide entry.
  • The form remembers the last-used permit on the device.
  • Ticket scan can prefill landing number, weight, time, notes, and date.

Import a past season

  1. Open Deliveries.
  2. Click Import Season.
  3. Upload the processor statement PDF.
  4. Review imported results and continue with cleanup if needed.
  • Import quality depends on the processor statement format.
  • Some statement layouts may require parser updates.

Run a processor audit

  1. Open /audit/.
  2. Upload the processor statement PDF.
  3. Review matches, missing tickets, and mismatched weights.
  4. Accept, flag, or correct the suggested items.
  • Best for end-of-season reconciliation and cleanup before settlement or tax work.
How To

Crew And Escalation

Set up crew onboarding

  1. Open /crew/.
  2. Add a crew member.
  3. Open the crew member detail page.
  4. Copy and send the onboarding link.
  5. Have the crew member fill in personal details and sign the contract.
  • If the link expires, open the crew member again and reset the token to issue a new one.

When to contact support

Send users to /legal/support or support@highslack.com when self-serve steps stop being enough.

  • Entries do not sync after reconnecting.
  • A parser or audit upload repeatedly fails.
  • Push notifications never arrive.
  • Billing state looks wrong.
  • A crew onboarding link keeps failing after reset.
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